We do not see any emergencies at any time. 

We understand how scary it is to have a pet with an emergency situation.  While we are not equipped to handle any emergencies due to not having the equipment nor facilities necessary to treat seriously ill pets, we can still help our patients get the care they need.  We have built relationships with local general practices, emergency clinics, and specialty hospitals so when your pet is sick beyond our capabilities to treat them, they still get the care they need.  

Your pet's complete records since June 2021 are available through your pet portal.  Prior to that, you were emailed a complete history and lab results from each visit, which hopefully you saved!  We can email records prior to June 2021 during our regular business hours.  

If you do take your pet to an emergency veterinarian, please let us know ASAP.  We always want to know how our patients are doing, and follow up with you for their continued care.  If you have any questions about your pet's care elsewhere, ask us.  We are always here for our patients and clients, because that's what Family does.  

Our Preferred Emergency Partners

For dogs and cats only

Small Animal Emergency Services

5091 US HWY-1 

Vass NC 28394


Nights, Weekends, and Holidays only

For Exotics

Animal Emergency Hospital and Urgent Care

409 Vick Ave 

Raleigh, NC 27612


Open 24/7

For dogs and cats

Myres Animal Hospital

1710 Westover Drive

Sanford, NC 27330


Call Ahead Monday-Friday 8a-6p

For dogs and cats

Pinehurst Animal Hospital

195 Dr Neal Road

Southern Pines, NC 28387


Call Ahead Monday-Friday 8a-6p

Emergency Situations

Examples of signs that indicate an emergency.  Emergency means drop what you are doing right now and go to the nearest open veterinary facility.  

  • Trouble breathing, breathing too fast

  • Trauma such as hit by car, even if your pet looks OK; internal organ damage can be fatal

  • Attacked by another animal

  • Collapse or falling down

  • Heat exhaustion or heat stroke

  • Eye injuries or infections

  • Straining to urinate

  • Constipation or straining to have a bowel movement

  • Vomiting and/or diarrhea especially if the pet is not eating or acting sick

  • Decreased appetite for more than 24 hours

  • Uncontrollable bleeding

  • Anything painful 

  • In labor for more than 2 hours without producing a puppy or kitten

  • Seizure lasting more than 2 minutes or multiple seizures within 24 hours

  • Changes in mental status, such as stupor, "spacey," or sudden severe personality changes such as aggression

  • Eating anything poisonous or toxic including all human medications or drugs (we won't tell, we promise).  List of common poisons found here!

  • Snake bite

  • Bloated abdomen

  • Blood in urine or stool

Bottom line- if YOU think it's an emergency, it probably is!  Better to be safe than sorry.