Emergencies

We do not see any emergencies at any time. 

We understand how scary it is to have a pet with an emergency situation.  While we are not equipped to handle any emergencies due to not having the equipment nor facilities necessary to treat seriously ill pets, we can still help our patients get the care they need.  We have built relationships with local general practices, emergency clinics, and specialty hospitals so when your pet is sick beyond our capabilities to treat them, they still get the care they need.  

Your pet's complete records since June 2021 are available through your pet portal.  Prior to that, you were emailed a complete history and lab results from each visit, which hopefully you saved!  We can email records prior to June 2021 during our regular business hours.  

If you do take your pet to an emergency veterinarian, please let us know ASAP.  We always want to know how our patients are doing, and follow up with you for their continued care.  If you have any questions about your pet's care elsewhere, ask us.  We are always here for our patients and clients, because that's what Family does.  

Our Preferred Emergency Partners

Additional Emergency Clinics for Dogs and Cats

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Animal Emergency Hospital and Urgent Care
409 Vick Ave 
Raleigh, NC 27612
919-781-5145
Open 24/7
Exotics, Dogs, & Cats

Triangle Veterinary Referral Hospital of Durham

608 Morreene Rd Durham, NC 27705

919-489-0615

24/7 Dogs & Cats Only

Small Animal Emergency Services

5091 US HWY-1 

Vass NC 28394

910-246-0405

Nights, Weekends, and Holidays only

Dogs & Cats Only

Triangle Veterinary Hospital of Holly Springs

2120 Werrington Dr

Suite 201

Holly Springs, NC 27540

919-973-5620

24/7 Dogs & Cats Only

Sanford Animal Hospital
200 W Seawell St
Sanford, NC 27332
(919) 775-7945
Call first!
Dogs & Cats Only

BluePearl Pet Hospital of Cary

6405-100 Tryon Rd

Cary, NC 27518

919-233-4911

24/7 Dogs & Cats Only

Urgent Vets for Pets

110 Commerce Ave

Southern Pines, NC 28387

910-621-7297

M-F 8a-5p

Dogs & Cats only

BluePearl Pet Hospital of Durham

7015 NC-751

Durham, NC 27707

919-600-6600

24/7 Dogs & Cats Only

Veterinary Emergency Care (Quartet)  

6910 Carpenter Fire Station Rd

Suite 101

Cary, NC 27519

919-605-6300

24/7 Dog & Cat Only

Emergency clinics are slammed

Through no fault of their own, emergency clinics have been faced with a serious increased demand for services combined with a shortage in emergency veterinarians.  This has resulted in many clinics having to close their availability on a temporary basis so the patients they have already accepted get the care they need.  Other clinics experience extremely long wait time often exceeding 5 hours or more.   Your pet will be triaged and admitted according to how serious their condition is.  You may be bumped back in line numerous times if your pet's condition is relatively stable as more critical patients arrive.  

CALL AHEAD.  BE PATIENT.

We can't stress either of the above enough.  Veterinarians have a moral, ethical, and legal duty to provide our best care to those patients we have already accepted.  Our promise is that if we take on a patient, we will do everything in our power to ensure that pet gets excellent medical attention.  Sometimes that means we just can't do any more without compromising patient care.  

We are all doing the best we can under extremely challenging circumstances.   Please be your kind, compassionate selves when at the emergency clinics.  We all know emergency situations extremely frustrating and scary, but yelling, cussing, and threatening our colleagues is not going to help you or your pet.  Thank you.  

Emergency Situations
Examples of signs that indicate an emergency.  Emergency means drop what you are doing right now and go to the nearest open veterinary facility.  

  • Trouble breathing, breathing too fast

  • Trauma such as hit by car, even if your pet looks OK; internal organ damage can be fatal

  • Attacked by another animal

  • Collapse or falling down

  • Heat exhaustion or heat stroke

  • Eye injuries or infections

  • Straining to urinate

  • Constipation or straining to have a bowel movement

  • Vomiting and/or diarrhea especially if the pet is not eating or acting sick

  • Decreased appetite for more than 24 hours

  • Uncontrollable bleeding

  • Anything painful 

  • In labor for more than 2 hours without producing a puppy or kitten

  • Seizure lasting more than 2 minutes or multiple seizures within 24 hours

  • Changes in mental status, such as stupor, "spacey," or sudden severe personality changes such as aggression

  • Eating anything poisonous or toxic including all human medications or drugs (we won't tell, we promise).  List of common poisons found here!

  • Snake bite

  • Bloated abdomen

  • Blood in urine or stool

Bottom line- if YOU think it's an emergency, it probably is!  Better to be safe than sorry.  

Euthanasia

Family Veterinary Mobile Clinic only performs planned euthanasia on patients currently in our care.  

For all others in the Sanford area, we can recommend Lap of Love.  Their phone number is (919) 439-5922 and their email address is TheTriangle@LapofLove.com

In the Southern Pines areas, we recommend Peak Performance Mobile Veterinary Service.  Dr. Commerford's phone number is (910)225-4838 and her email address is peakperformancevet@gmail.com